1. Introduction

FIRSTDATA RESEARCH LLC respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you use our Website and purchase our digital products.

This policy is prepared with consideration of applicable Kenyan privacy requirements, including the Data Protection Act, 2019 of Kenya.

2. Information We Collect

We may collect the following information:

Account Information

When you create an account:

Name;
Email address;
Username;
Password information;
Account activity information.

Transaction Information

When purchasing products:

Products purchased;
Payment status;
Transaction references;
Purchase history.

We do not directly store complete payment card details.

Technical Information

We may collect:

IP address;
Browser information;
Device information;
Website usage information;
Cookies and similar technologies.

3. How We Use Your Information

We use collected information to:

Create and manage customer accounts;
Process digital purchases;
Provide download access;
Send purchase confirmations;
Provide customer support;
Improve website performance;
Prevent fraud and unauthorized access.

4. Payment Processing

Payments may be processed through third-party payment providers.

Payment providers may collect and process payment information according to their own privacy policies.

FIRSTDATA RESEARCH LLC does not store complete payment card details.

5. Cookies

Our Website may use cookies to:

Maintain login sessions;
Remember customer preferences;
Improve website functionality;
Analyze website usage.

You may disable cookies through your browser settings, although some Website features may not function correctly.

6. Sharing of Personal Information

We do not sell your personal information.

We may share information only where necessary with:

Payment service providers;
Website hosting providers;
Technical service providers;
Legal authorities where required by law.

7. Data Security

We take reasonable technical and organizational measures to protect personal information from:

Unauthorized access;
Loss;
Misuse;
Disclosure.

However, no online system can guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary for:

Providing services;
Maintaining transaction records;
Meeting legal obligations;
Resolving disputes.

9. Your Rights

Under applicable Kenyan data protection principles, you may request:

Access to your personal information;
Correction of inaccurate information;
Deletion of information where legally appropriate;
Information about how your data is processed.

Requests may be submitted through our official contact channels.

10. Children’s Privacy

Our services are not intentionally designed for children below the age permitted to independently provide personal information under applicable law.

Where required, parental or guardian consent should be obtained.

11. Third-Party Links

Our Website may contain links to third-party services.

We are not responsible for the privacy practices of external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The latest version will always be available on this Website.

13. Contact Information

FIRSTDATA RESEARCH LLC

Website:
https://firstdatahost.cloud

Email:
info@firstdatahost.cloud

By using this Website, you acknowledge that you have read and understood this Privacy Policy.